Privacy Policy

Last modified: March 8th, 2019

POP takes Your privacy and data protection seriously. We do everything We can to convey the information You give Us in relation to the Services provided by Us to You or Your visit to our Website with the greatest possible accuracy. Read the statements below for more information about POP and how We use data.

1. POP

The responsible authority for the collection, processing and use of your personal data within the meaning of the Data Protection Act is POP. If you wish to object to the collection, processing or use of Your data by POP in accordance with these data protection regulations as a whole or for individual measures, you can send your objection by e-mail, fax or letter to the following contact data:

Rokin 44D
1012 KV Amsterdam
The Netherlands
KvK: 65566181 (registry number Dutch Chamber of Commerce)

2. Terms and Definitions

Use of our Services and Website is always subject to our Terms of Service (“Terms”), which incorporate this Privacy Policy. Any terms We use in this Privacy Policy without defining them have the definitions given to them in the Terms.

You/Your: the User who uses the Services of POP, whether or not an Agreement is established

3. Privacy Policy

We attach great importance to careful treatment of personal details. Personal details are therefore processed and protected with all due care and attention. In this we observe the requirements of the Dutch Data Protection Act. We are responsible for the data-processing. In the present Privacy Policy We explain what personal data We collect and use and for what purposes. The following policy explains to You which data are collected on our Website and which data we process as well through our Services.

3.1 Personal Data

Personal data are data on factual or personal circumstances of a particular or identifiable natural person. This includes, for example, your name, telephone number, address, as well as all data, which You inform Us. Statistical data that we collect, for example, during the visit of our Website and which can not be directly linked to your person, are not included. For example, statistics about how many users visit certain pages of our Website.

We receive, store and use exclusively the personal data sent by You when visiting and using our Website and use our Services, or when it is clear on sending that the data is in fact meant for Us. For example, if you fill in a form on the Website, such as a contact and registration form, or send Us an e-mail, then the data that You send Us is kept as long as necessary, according to the nature of the form or the content of your e-mail, for us to process it and send a reply.

3.2 Which data do we collect

We collect the following data through our Website:

  • When signing up with Facebook, we can use your profile image to display in our website. And we collect your email and full name.

  • Other personal data actively provided by You. For example data provided by telephone or correspondence.

  • Data You add to Your Account Settings.

  • Our payment provider Stripe automatically collects email, credit card type, expiry date and the card origin.

  • We collect data about Your usage of our Website. The messages, the amount of messages, the amount of people on Your chatbot and the creation date of Your chatbot.

3.3 Purposes of collecting data

We collect data for the following purposes:

  • Performance of the Agreements between You and Us.

  • Processing Your payment or payment obligation.

  • Sending our newsletter.

  • Contacting You if this required to perform our Services.

  • To inform You about changes in our Services.

  • To deliver the ordered Services to You.

  • Improve our Services.

  • Enable You to build a Chatbot.

  • To enable You to build chatbots and communicate with chatbots others have built.

  • To fulfil Your requests for certain Services.

  • Use of the Website and for links to third party websites via our Website.

  • We analyse visitor behaviour on our Website to improve our Website.

  • We also use Your data for market and opinion research. Of course We use this anonymously for statistical purposes and only for US. Your responses to surveys will not be passed on to third parties or published. We use and processes your personal data for market and opinion research purposes.

  • We process Your data if We required by any law or regulation to do so. For example information We require for our tax filing.

3.4 Registration system

When You visit the Website We collect and process data of visitors and users of the Website for the benefit of our business operations, in order to inform You about and to make available certain content, Services, news, that may be of interest to You, to develop and make those available, and to develop website statistics.

If You send Us an e-mail or any other communication to Us, we may retain those communications in order to process your inquiries, respond to requests and improve our Website and Services. If You sign-up via one of our registration forms we need to collect some personal information (such as, but not limited to: your name, e-mail, address and login details) in order to identify You or to give You some assistance of the use of Our Services.

Information that You provide may be used to contact You, for example, for new Services on the Website, or to offer You deals, discounts, newsletters and other content, or Services that may be of interest to You, unless You inform Us through that You do not wish to receive any offers from Us. We will not use this Website to collect special personal data such as information regarding political views, race, religious beliefs, health, criminal-law data, or other matters.

3.5 Chatbot

One of our other Services is the possibility to create a chatbot which works via Facebook Messenger under the condition You have an Agreement with Us. This Privacy Policy does not apply to Your users of the chatbot, because we do not manage or control You or Your Employees. In this case it is Your responsibility to provide Your users with a privacy policy and respect any policies of Facebook:

Please update Your privacy policy regularly and provide easy access to this policy to your user. Maintain a Facebook Page that provides customer support contact information, including your mailing address and one or more of the following: email address, web address, or telephone number.

3.6 Newsletter

If You do not wish to receive the newsletter any more from Us, You can at any time object to it in accordance with chapter 2. You will also find an unsubscribe link in every newsletter.

3.7 Third Parties

Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the purpose of contract processing, providing, use and improving the Website, if You have previously given your consent, or is required by law. Within the framework of processing, for example the hosting provider used by Us receives the necessary data for order and order processing. The data thus provided may only be used by our service providers to fulfil their task. Any other use of the information is not permitted and is not carried out by any of our service providers. If We use a third party for data processing We will conclude a data processing agreement with this third party.

3.8 Storage of Data

We will not store Your personal data any longer than is necessary to perform the purposes mentioned above and/or meet statutory requirements.

3.9 Special data processing

We do not have the intention to collect any other data than mentioned in this Privacy Policy through our Website and/or Services in relations to natural persons under the age of 16. However We cannot check if every user of our Website or Services is under the age of 16. We advise parents to actively engage in the online activities of their children, to avoid collection of personal data of their children, without parental permission. If You are convinced We have collected personal data of a minor, please contact US through We will delete the personal data of the minor.

3.10 Protection of privacy and passwords

We apply strict data protection procedures, for instance to prevent unauthorised access to personal data. We make use of safe connections through which all personal information between You and our Website is protected during recording. Passwords are stored in encrypted form, so neither We ourselves nor any outsiders can possibly discover them. Data that is no longer needed is removed. You can even request change or deletion of data (see below).

4. Changes to these policies

From time to time, We will revise these statements, without further notice. We recommend that You regularly check whether these statements have been revised. However, We will notify You via a prominent notifications on our Website about any major changes that would negatively impact Your interests, although We are not envisioning any such changes in the near future. These Terms do not apply to third-party websites that may be accessed through links on this Website.

These policies are exclusively governed by the laws of the Netherlands. Any and all disputes that may arise with respect to these policies will be referred exclusively to the competent court in the Netherlands.

Questions regarding these policies, regarding insight into and the accuracy of information that You provided to Us via this Website, or requests to have outdated information deleted, may be submitted to our Us via the following email address: